Q&A: Inside Lendlord's Renters' Rights Act Compliant Tenancy Agreement

Inside Lendlord's Updated Tenancy Agreement: Your Solicitor Explains Every Clause

With the Renters' Rights Act taking effect on 1 May 2026, Lendlord has rewritten its tenancy agreement from scratch. CEO Aviram Shahar sits down with solicitor Emma Damiani of Ackroyd Legal - the SRA-regulated London law firm that drafted Lendlord's compliant tenancy agreements - to go through every clause landlords need to understand and why each one matters for your portfolio.

Asking the Questions
Aviram Shahar
Co-Founder & CEO, Lendlord
Legal Counsel
Emma Damiani
Legal & Compliance, Ackroyd Legal

The following Q&A is based on Lendlord's newly updated Assured Periodic Tenancy Agreement, which has been rewritten to comply with the Renters' Rights Act 2025. The agreement covers 17 clauses addressing everything from rent increases and deposits to pet rights, dispute resolution and the mandatory government information sheet. Here, Aviram Shahar asks the questions landlords are asking - and Emma Damiani of Ackroyd Legal, the London-based international law firm with over 150 solicitors specialising in areas including commercial property, landlord and tenant law, and residential conveyancing, provides the answers.

The Big Picture
Aviram: Let's start at the top. Why does this agreement say "Assured Periodic Tenancy" and not "Assured Shorthold Tenancy"? That's what most landlords have been using for decades.
Emma:

Because the Assured Shorthold Tenancy, as landlords knew it, effectively ceases to exist from 1 May 2026. The Renters' Rights Act abolishes fixed-term tenancies for all new and existing assured tenancies. Every tenancy is now periodic from day one - it rolls month to month with no end date. The agreement reflects this by being titled "Assured Periodic Tenancy Agreement, within the meaning of the Renters' Rights Act 2025."

Any landlord who tries to let on a fixed-term basis after 1 May faces a civil penalty of up to £7,000. So this isn't a preference - it's the law.

Rent & Increases
Aviram: One of the biggest concerns I hear from landlords is about rent. The agreement has detailed provisions on rent increases. Can you walk us through what's changed? Clause 2
Emma:

There are three significant changes landlords need to understand.

First, the only legal way to increase rent is now through a Section 13 notice. You must give at least two months' notice before the increase takes effect, and you can only increase rent once every 12 months. Contractual rent review clauses - the ones many landlords relied on in their old ASTs - no longer have legal effect.

Second, there is a new right for tenants to challenge the initial rent. Within the first six months of the tenancy, a tenant can apply to the First-tier Tribunal if they believe the rent is above the open market rate. The Tribunal can reduce the rent, but crucially, it cannot increase it above what you've agreed.

Third, rent bidding is now explicitly prohibited. You cannot invite, encourage or accept any offer above your advertised asking price. The rent in the agreement must match the rent you advertised.

What this means for landlords: Set your asking rent carefully from the outset. You cannot adjust it upward through bidding, and your tenant has six months to challenge it at Tribunal. Data-led pricing is no longer optional - it's essential.
Deposits & Advance Rent
Aviram: Clause 3 covers deposits. Is there anything new here that landlords might not expect? Clause 3
Emma:

The deposit cap remains at five weeks' rent, and you still need to protect it in a government-approved scheme within 30 days. That's unchanged.

What is new, and what catches landlords out, is the restriction on advance rent. You cannot collect more than one month's rent in advance during the tenancy. And critically, you cannot collect any rent at all before the agreement is signed by all parties. Any provision requiring more than one month in advance is void. This prevents the practice of asking for several months upfront, which some landlords used as additional security.

The 12-Month Protected Period
Aviram: I noticed Clause 4 mentions a "12-month protected period." This seems important. What does it mean in practice? Clause 4
Emma:

This is one of the most significant new protections. For the first 12 months of any tenancy, you as a landlord cannot use Ground 1 - which is where you want to move in yourself or move a family member in - or Ground 1A, which is where you intend to sell the property.

In practice, this means that when you grant a periodic tenancy, you are committing to that tenant having at least 12 months of security before you can rely on those grounds for possession. If your circumstances might change within a year - say you're considering selling - you need to factor that in before you let the property.

Termination & No More Section 21
Aviram: Let's talk about the biggest change - Section 21 is gone. How does our agreement handle termination now? Clause 11
Emma:

This is the core of the entire legislative change. Section 21 "no-fault" evictions no longer exist. A landlord cannot end a tenancy without proving a specific ground for possession under Section 8 and obtaining a court order.

On the tenant side, the new agreement gives tenants the right to leave at any time - including from the first day of the tenancy - by giving two months' written notice. That notice can even be given by text message or email.

For landlords, the key grounds and their notice periods are set out in the agreement:

Key possession grounds in the agreement:
Ground 1 (landlord/family moving in) - 4 months' notice, not available in first 12 months
Ground 1A (sale of property) - 4 months' notice, not available in first 12 months, cannot re-let for 12 months after
Ground 8 (serious rent arrears, 3+ months) - 4 weeks' notice
Ground 6 (redevelopment) - 4 months' notice, tenancy must be 6+ months old
Ground 6B (enforcement action compliance) - court may order landlord to compensate tenant
Pets
Aviram: Pet clauses in tenancy agreements have always been contentious. What does our agreement say, and has the law changed? Clause 9
Emma:

Yes, significantly. Under the new Section 16A of the Housing Act 1988, as amended by the Renters' Rights Act, tenants have a statutory right to request to keep a pet. The landlord must respond in writing within 28 days, and - here's the key part - consent must not be unreasonably refused.

If a landlord refuses without clear, written reasons, the tenant can challenge that refusal in court. However, the landlord may require the tenant to maintain appropriate insurance against pet damage, which provides a degree of protection for the property.

The Mandatory Information Sheet
Aviram: Clause 14 is about the government's information sheet, and there are some serious penalties mentioned. This feels urgent - can you explain? Clause 14
Emma:

This is probably the most operationally urgent clause for landlords right now. The Renters' Rights Act requires every landlord to serve the official Renters' Rights Act Information Sheet 2026 on every named tenant. For tenancies that exist before 1 May 2026, the deadline is 31 May 2026.

Failure to comply is a fine of up to £7,000. If the breach continues for more than 28 days after the penalty, further penalties of up to £40,000 may apply.

And there are specific rules about how you serve it. You must provide the actual PDF - either printed or as an email attachment. Sending a link to the PDF is not sufficient. A copy must go to every tenant named in the agreement.

Deadline alert: If you have existing tenancies, you must serve the Information Sheet by 31 May 2026. For new tenancies from 1 May onwards, it must be provided at the start of the tenancy. Use Lendlord's free tool to share it compliantly and track delivery.
Dispute Resolution & The PRS Ombudsman
Aviram: The agreement mentions a PRS Landlord Ombudsman. This is new. What does it mean? Clause 12
Emma:

Under the Renters' Rights Act, all disputes must first go through the Private Rented Sector Landlord Ombudsman before any court proceedings can be initiated. Membership of this scheme is a legal obligation - not optional.

For landlords, this means two things. First, you must register with the Ombudsman scheme when it launches. Second, if a tenant has a complaint, you'll go through the Ombudsman process before it can escalate to court. The aim is to resolve disputes faster and more cheaply than going through the court system.

The PRS Database
Aviram: Clause 15 mentions registration on a PRS Database. How does this affect landlords? Clause 15
Emma:

Every private landlord in England will be required to register on the new Private Rented Sector Database. There's a fee involved. But the critical point is this: registration on the PRS Database is a pre-condition for serving valid possession notices. If you're not registered and you try to serve a Section 8 notice, it won't be valid - except in cases of antisocial behaviour.

Failure to register can result in fines of up to £7,000, rising to £40,000 for repeated breaches. And if you submit fraudulent information, the penalties are even more severe.

Bill Transparency & Equality
Aviram: I noticed the agreement has clauses about bill transparency and non-discrimination. Are these new legal requirements? Clauses 5 & 9
Emma:

Yes. On bill transparency, if a tenant pays the landlord for any utilities or services beyond rent, the amount and notification method must be stated in the agreement per the Assured Tenancies Regulations 2026. There can be no hidden fees.

On equality, the agreement explicitly states that landlords must not discriminate based on the presence of children or receipt of benefits. This applies to everything - viewings, granting the tenancy, and the terms offered. This isn't entirely new law, but the Act reinforces it, and including it in the agreement makes it a contractual obligation as well as a statutory one.

Fitness for Habitation & Safety
Aviram: Clauses 7 and 13 cover repairs and safety. Briefly, what are the landlord's obligations? Clauses 7 & 13
Emma:

The property must be fit for human habitation at the start and throughout the tenancy, under Section 9A of the Landlord and Tenant Act 1985. The landlord must maintain the structure, exterior, drains, gutters, and all installations for water, gas, electricity, sanitation and heating.

On safety documentation, you must provide a valid EPC, Gas Safety Certificate, and Electrical Safety Report (EICR). The gas safety check must be done annually by a Gas Safe registered engineer, and the report must be given to the tenant before the tenancy starts and within 28 days of each check. Electrical installations must be inspected every five years.

Notices - How They Can Be Served
Aviram: Last question. The agreement says notices can be served by text message. Is that right? Clause 16
Emma:

Yes. Notices under this agreement can be delivered in person, sent by pre-paid first-class post, sent as a PDF attachment by email, or sent by text message. The one thing that is not valid is sending a hyperlink to a document. You must send the document itself.

For the Information Sheet specifically, a link to the government PDF is not valid service. It must be the actual PDF, either printed or attached. This distinction matters - get it wrong and your notice may be invalid, which could derail a possession claim or trigger a penalty.

- - -
Final Thoughts
Aviram: If there's one thing you want every landlord reading this to take away, what is it?
Emma:

This is the biggest change to the private rented sector in over 30 years, and it's not optional. Every landlord - whether you have one property or fifty - needs a compliant periodic tenancy agreement in place by 1 May 2026, and every tenant must have received the Information Sheet by 31 May 2026. The penalties are real, they're per tenancy, and they can be issued without a court hearing.

The good news is that the agreement we've built at Lendlord covers all 17 areas of compliance in one document. It's free to generate, it's backed by legal review, and you can download it in minutes. There's no reason to be caught out.

Aviram:

That's exactly why we made this tool free for every landlord. We've seen sign-ups increase by over 300% since March. The urgency is real, and we want to make sure no landlord faces a £7,000 fine because they didn't know where to start. Generate your agreement, serve the information sheet, get your proof of receipt - and do it before 1 May.

Generate Your Compliant Tenancy Agreement - Free

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This Q&A is for informational purposes and does not constitute legal advice. The content is based on the Renters' Rights Act 2025 and associated regulations as understood at the date of publication. Landlords should seek independent legal advice for their specific circumstances. Lendlord's tenancy agreement templates are reviewed by qualified solicitors but individual situations may require additional clauses or amendments.

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